FAQ

Touch Screen Signature Repair - Chrome Browser
If you are experiencing a loss of ability to use your touch screen for signatures in Chrome browser, the following steps may solve your problem: 1)  go ...
Wed, Nov 14, 2018 at 3:20 PM
Plus sign Shortcuts!
We have integrated a few shortcuts for you to minimize the time searching for information or adding items like notes. Time and efficiency is key, and we val...
Fri, Aug 17, 2018 at 12:52 PM
Internet Browser Issues
 Always make sure you are using "Google Chrome" as your web browser, because we do all of our testing in Google Chrome it is the most supported we...
Wed, Sep 11, 2019 at 11:26 AM
User Profile
From the user profile you'll be able to edit your basic information as well as change your Password, Security Questions and Signature Pin. 1. Cl...
Wed, Jul 31, 2019 at 1:34 PM
Widget Search Function
This will allow you to easily pull up past, and present clients quickly.  1. When you click the magnifying glass you'll be able to type in a cli...
Wed, Jul 31, 2019 at 4:30 PM
Opening in Incognito Mode for a Second Tab
If you are looking to have Alleva open on two screens for purposes of reviewing an older note while creating new documentation on a readmit. This will allow...
Fri, Aug 9, 2019 at 2:52 PM
Download/Print a Client's Chart
This section will show you how to print a Client's Chart/History from Notes, Rounds to the Admission Intake, BPS, etc. Below will be a few methods to g...
Fri, Aug 16, 2019 at 12:41 PM
How To Send A Survey
This article will show you where to utilize the Survey Monkey feature and/or how to create a Survey. Settings ---> Manage Survey ---> ...
Tue, Aug 20, 2019 at 10:52 AM
What are all of the facility settings?
You will notice when you get into Company Information under the Settings tab that you have a box for “Facility Settings”.  These facility settings are a ...
Tue, Oct 8, 2019 at 9:49 AM
How do I find my notes, audit my charts, ect?
In Alleva you have many valuable reporting/auditing tools to help you with your notes either as a supervisor auditing your staff or as a staff auditing your...
Tue, Nov 19, 2019 at 2:13 PM