This article helps you to direct clients to your portal to complete an application for treatment.

Your custom web address for your family portal is similar to your web address for your Alleva EHR account.  To find your family portal web address take your company name from your existing account and add “”.

  • For example if your current URL to access Alleva is “” remove the “” and replace it with “”. So your new URL would be

You can put this link in an email to the client or even attach it to your website.  Once at the link the client can select to Apply Here to create a new account in the family portal. From there they will fill in the information to complete the application. It will show the family member the number of forms they need to complete.